Skip to main content

Chat on our Nivo App

Unable to find an answer online? Send our team a message and we will reply as soon as we are available.

What is Nivo?

Nivo is our secure digital messaging platform that allows you to communicate safely with NHS Credit Union using your smartphone, tablet or computer.

Through Nivo, you can securely send messages, upload documents, complete forms and provide information without needing to visit our office or send paperwork through the post.

Why do we use Nivo?

We use Nivo to provide a secure and convenient way for members to interact with us.

Nivo helps us protect your personal information by providing an encrypted communication channel for sharing documents and discussing your accounts. It also allows us to gather information and process requests more efficiently, reducing the need for paper forms and repeated contact.

Whether you’re applying for a loan, updating your details, providing identification, or making an enquiry, Nivo offers a simple and secure way to communicate with our team.

Keeping Your Information Safe

Protecting your personal information is important to us. Nivo uses secure technology and identity verification processes to help ensure your information is handled safely and confidentially.

Need Help? Contact the NHS Credit Union team today