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We’d love your feedback!
Tell us what you think about our Vault savings products, whether you’ve used one before or not. Your views will help us improve how we design, explain, and promote these savings options for our members.
1. Awareness & Take Up
Before today, were you aware of our Vault savings products?
(Required)
Yes
No
Have you ever subscribed to one of our Vaults before?
(Required)
Yes
No
2. Motivation & Barriers
What would motivate you to choose the Vault product?
(Required)
Select all that apply
Interest rate
Fixed term security
Ethical Investment Choice
Trust my Credit Union
If you have not used a Vault before, what has prevented you?
Unclear on how Vault Investment’s work
Concern about limited access to my funds
Term length too short
Term length too long
Not enough funds to invest
3. Satisfaction & Value
How would you rate the value for money of the Vault, considering its fixed term nature and penalties?
(Required)
1 = Very dissatisfied … 5 = Very satisfied
5
4
3
2
1
Not applicable - Never used one
How easy was the process to set up a Vault?
(Required)
1 = Very dissatisfied … 5 = Very satisfied
5
4
3
2
1
Not applicable - Never used one
4. Features & Functionality
Which of the following Vault features do you find most important?
(Required)
(Choose your top three)
Fixed AER interest rate
Variety of terms (3, 6 and 12 month)
Ease of deposit (Faster Payments window)
Notification/reminder before maturity
Early withdrawal option (T&Cs apply)
5. Process & Communication
Overall, how satisfied are you with the interest rate offered on our Vaults?
(Required)
1 = Very unclear… 5 = Very clear
5
4
3
2
1
How did you hear about our Vault products?
(Required)
Email
Nivo
Social Media
Word of Mouth
This Survey
If you have never taken advantage of our Vault Products, how could we help you explore these in the future?
Understanding the process
Explaining AER
Reviewing the investment limit (minimum £250)
Understanding where money is invested
Keep up to date
Leave your details if you’d like to be kept in the loop about future Vault launches.
Name
First
Last
Email
Close Menu
About Us
Why Join?
About Us
Content Hub
Join Us
Eligibility
Member Benefits
Savings
Children and Young Persons Savings Account
Festive Savings Account
Instant Access Savings Account
Regular Savings Account
Vault Savings Account
Loans
Vehicle Loan
Budget Booster
Savings Secured Loan
Personal Loan
Debt Consolidation Loan
New Start Loan
Festive Loan
Holiday Loan
Support
Partners
FAQs
Money Worries
Nivo App
Member App
Safe Harbour
Robert Rae Foundation
JOIN TODAY
MEMBERS LOGIN