What is NHS credit union?
NHS credit union is a financial co-operative, owned by its members. We were established to support the financial well being of NHS Staff and their families.
What if I forget my password or number?
If you have forgotten your member number or password – simply go to either your online member’s area login page or your mobile banking app. Online Member’s Area – click ‘Login Help’, from here you will be given instructions on how to get your member number and reset your password.
Mobile Banking App – click either ‘Forgotten Member Number’ or ‘Forgotten Password’, from here you will be given instructions on how to get your member number and reset your password.
If you do not have online access please either message us on our Nivo app or call the office on 0141 445 0022.
How do I update my email or mobile number?
Login to your members area and select ‘my profile’. Alternatively, login to your mobile banking app and select ‘My info’. If you have not registered for our online facilities you can HERE. If you are unable to register for online banking please contact us to keep your details up to date.
How secure is the credit union website?
The Members Area utilises several layers of technology to ensure the confidentiality and integrity of its transactions.
Digital Certificates allow you to verify that your browser is communicating with our server and not another server posing as our server.
Member numbers, PINs , personal details that only you know, are also used to verify your identity. In order to provide a service on the internet, it is necessary for information to securely pass between your computer and our server.